Returns & Exchanges

Satisfaction Guaranteed

 

At Bright Star Prints, your satisfaction is our top priority. We are committed to delivering products that exceed your expectations and stand the test of time.

We're so confident you'll love your order that we're happy to offer a 100% Money Back Guarantee or a reprint if you're not completely satisfied with it. 

So go ahead, try our Custom Stickers risk-free! We know you'll love them.

If you encounter any issues with your order, please reach out to us within 30 days of delivery, and our friendly team will assist you every step of the way.

For refunds and reprints, we may ask for a photo and, in some cases, return the item so that we can make sure whatever has made you unhappy about your order is rectified moving forward. If a return is required due to a confirmed fault, we’ll provide a prepaid return label at no cost to you. Since our products are custom-made and printed just for you, we’re unfortunately unable to accept change-of-mind returns. This policy also doesn’t apply to general wear and tear, ageing, or damage from regular use over time. For returns not related to a product fault, a small return shipping fee of $7.95 may apply.

Try Before You Buy

Worried about what products are right for you? We get it! There are so many choices!

For our Custom Stickers, you might like to use our Sticker Picker to help you choose! 

If you want to see, touch and feel before you buy, check out our Custom Sample Sticker Sheets.

Note: If you'd like to get a digital copy before it's printed, please leave a note in the checkout and we can email it to you for approval before printing.

Try a Custom Sample Sticker Sheet Now >

Customer Care

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